
Frequently Asked Questions
How long will it take for my ILM order to ship?▼
Standard shipping typically takes 3-5 business days. Once your fashion pieces are dispatched, you will receive a tracking number via email to monitor your delivery status.
What is the return policy for ILM apparel?▼
We offer a 30-day return window for all unworn items with original tags. Simply visit our online returns portal to generate a prepaid shipping label for your convenience.
Which payment methods do you currently accept?▼
ILM accepts all major credit cards, PayPal, and Apple Pay. We also provide flexible interest-free installment options through Klarna and Afterpay for a more seamless shopping experience.
How do you ensure the quality of your garments?▼
Every ILM item undergoes rigorous quality control and is crafted from premium, sustainably sourced fabrics to ensure long-lasting durability and a superior, comfortable fit for our customers.
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